A clean list of every order that's aged past its ship window — grouped by hold reason and warehouse, delivered to your team every morning. No dashboard to check. The orders that need you, find you.
20 minutes. We'll see where orders get stuck — and how to catch them first.
Orders fall behind for a dozen quiet reasons — address holds, stock, warehouse routing. By the time a customer emails, it's already late. Most teams find out by digging.
a week, digging. Someone sweeps the system by hand looking for what's stuck — Friday exports, daily spot-checks, "is anything stale?" One team put it at about six hours a week.
can pile up unseen. Without a standing report, a backlog builds quietly until it's a customer-service problem, not an ops one.
to stitch together. Cin7, your warehouse, the courier — you're checking a few places by hand just to get one clear picture of what's actually stuck, and where.
Every morning, it scans every open order against its expected ship window — across Cin7 and your warehouse.
Orders past their ship-by, grouped by hold reason and warehouse — address holds, stock, routing — so the list is triage-ready.
A clean, prioritized list arrives by email or Slack each morning. No dashboard to remember. You just work the list.
Branded to you, grouped for triage, delivered every morning. Here's the report we built for Sidia.

Sidia's live report design — sample orders, with names and emails blurred. Yours is branded to you.
Three inputs, every assumption visible. Slide to your reality.
This isn't a proposal — it's running at two brands. Here's what it looks like installed.
The report already runs at two brands. Pointing it at your orders is configuration, not construction — Sidia's took shape in a day, Guests on Earth's in one.
Read access to where your orders live — Cin7, ShipHero, or both — plus your ship-window rules.
Configured to your SLAs, warehouses, and hold reasons, then tested against your real backlog.
A clean list lands each morning. Your subscription covers monitoring, fixes, and tuning the cadence to your team.
Twenty minutes. We'll look at where orders get stuck in your flow and how the report would land for your team.
Book the install call